Job Summary
Our prestigious client is seeking for a Network Engineer(s) to enhance and maintain the network performance service level to ensure the smooth business operations within the organization. You will be responsible to handle the incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA).
Mandatory Skill-set
- Degree in Computer Science, Engineering, Electronics or Information Technology
- At least 7 years of working experience in managing IT system network operations and support (24x7), service recovery, problem management, risk mitigation and impact assessment
- Proven track record with over 7 years of hands-on experience in successfully implementing IT infrastructure projects for LAN and WAN environments
- Proficient in installing and configuring a wide range of network technologies, including LAN, WAN,VoiP, WiFi, wireless controllers, access points, firewalls, security gateways, VPNs, 802.1x protocol, VLANs, and L2/3 switches
- Skilled in using monitoring, network diagnostic, and network analytics tools to ensure optimal network performance and troubleshoot issues efficiently
- Experience in project and vendor management
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
- Strong problem-solving skills and the ability to work independently and collaboratively in a team environment.
Desired Skill-set
- Professional and technical certifications that include CCIE, CCNA, CCDP, CCNP, ITIL, PMP, CITPM, CISSP, AWS Certified Solutions Architect.
Responsibilities
- Lead and manage the network operations, incident handling, maintenance, compliance, and renewal of IT infrastructure systems (Wired/Wireless) to ensure all systems are working in good condition to maintain normal operations
- Ensure proper project and change management to ensure delivered solutions meet technical, functional, performance and business requirements
- Coordinate with vendors and act as a point of contact for mitigation measures and assist to resolve the issues and investigation for root cause
- Collaborate with the IT teams to address vulnerabilities and respond to security incidents
- Responsible to detect signs of abnormality and to report overall system health status to ensure recovery actions, correction actions and preventive measures are in place for every incident reported
- Lead and manage 24/7 operations and conduct periodic audits to ensure that the network infrastructure complies with industry standards, regulations, and company policies
- Maximizing network performance through ongoing monitoring and troubleshooting
- Scheduling and coordinating network upgrades while investigating network faults
- Provide regular reports to senior management on network performance, incident resolution, and compliance status.
Should you be interested in this career opportunity, please send in your updated resume to [Confidential Information] at the earliest.
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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Licence No. 07C5639
