Job Description:
Provide post-sales installation and technical support to clients.
Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues.
Analyze requirements and perform network solutioning, planning, installation and setup of network systems.
Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service.
Provide network operation support, problem isolation, and troubleshooting for network incidents.
Requirements (Qualifications/ Experiences/ Behavioral):
Min. Diploma or Bachelors degree in Computer Sciences, Information Technology or a related field preferred.
Min. 2 year of relevant experience operating in a similar role.
Required Skill(s): Cisco Networking, Fortinet Firewall, Windows Server, Virtualization.
Strong foundation in network knowledge.
Able to work independently and without supervision, and meticulous.
Strong troubleshooting and analytical skills.
May be required to provide on-call support.
Has passion for IT technology, driven and willingness to learn new technologies in a fluid and fast-paced environment.
Good interpersonal and communication skills to interact effectively at all levels.
