Network Engineer

The primary responsibility of the Network Engineer is to build and provide support for server, workstations and storage equipment.

. Provide first level troubleshooting of devices, maintenance of laptops and tablets

. Installation and configuration of operating systems and softwares for users

. Assist users on operating system, email, hardware and software related issues

. Deployment of PC, notebook and printers as requested by users

. Assist in troubleshooting network and wireless connnectivity issues

. Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.

. Monitor Service Level Agreement and provide regular reporting in timely manner to relevant party.

. Coordinate with 3rd party or equipment vendors to resolve problems

. GoodKnowledge in Cisco Firewall implementation and setup

. Good Knowledge in cyber security implementation

. Good knowledge in Windows server os from Windows 2000 to Windows 2024

. Good Knowledge in Windows MS SQL Server

. Good Knowledge in Windows Exchange Server

. Good Knowledge in Mdaemon Mail Server

. Good Knowledge in Mdaemon Gateway Security Server

. Good Knowledge in installing Sage 300 ERP System

. Other ad hoc duties assigned.