Network Engineer

Job Role:

(a) Checking the logs of the network equipment and network links every morning to ensure no abnormal activities

(b) Install, maintain and upgrade all hardware, firmware and software used

(c) Apply software and security patches.

(d) Fine-tune the network or system parameters

(e) Patch/Re-Patch cables in patch panels, network points and all network equipment

(f) Labelling of cables, patch panels, racks and equipment

(g) Create, delete or modify access rights for the network equipment related user accounts in terms of authentication, authorisation and accounting

(h) Connect Customer-approved network equipment to the Customer's network

(i) Manage IP addresses and IP assignment scheme

(j) Manage firewall rules setting and security configuration e.g. add, delete or modify firewall rules, change encryption keys

(k) Perform troubleshooting to resolve network issues

(l) Manage incidents

(m) Document and maintain configurations of all network hardware, cabling information and software used in the operating environment

(n) Perform routine backup of network configuration for network equipment including firewall rules

(o) Perform ClearPass administration for security posture check enforcement which minimally includes the following tasks:

. Review error logs for failed authentications

. Verify the policies are active

. Import Customer LDAP Data Interchange Format (LDF) file into the local user database

. Housekeep the local users and static host list

. Update posture policies for endpoint protection and Windows patches

. Perform software updates and patching

. Verify validity of certificates, trust lists and update status of Certificate Revocation Lists (CRLs) and

. Downloading and viewing of authentication and posture reports.

(p) Analyse network utilization pattern and problems, recommend and implement corrective and preventive measures

(q) Recommend new or improved hardware, software, configurations, etc. to enhance the existing system performance and management

(r) Assist the Customer to evaluate new hardware and software for implementation in the operating environment, when required by the Customer

(s) Enforce physical access controls to the network room and the equipment, including escorting its own Sub-Vendors and the Customer-appointed Supplier, and maintaining proper management of keys and access logs at all times and

(t) Provide standby and support service for network upgrades, network implementation or building maintenance activities such as testing and servicing of building power generators, Uninterruptible Power Supply (UPS), air-conditioning and fire suppression systems, which may affect the

operation of the equipment in the network rooms.

Requirement - Network Administration

Minimum Requirement:

(a) The network support engineer must be trained and minimally be proficient in the following areas:

. Network technologies and protocols

. Network configuration

. Network utilization and performance monitoring

. Network fine-tuning, incident troubleshooting, interpretation of statistics and traffic pattern

. Firewall rules configuration and security setting and

. IDS/IPS, CDN implementation and IPv6

. Familiar with Cisco and Alcatel and Palo Alto

(b) The network support engineer shall have at least three (3) years of hands-on experience in configuring routers/switches (e.g., Cisco and Alcatel), firewalls, and intrusion detection/protection systems.

(c) The network support engineer shall minimally have the Cisco Certified Network Engineer certification, or equivalent, and have experience in WAN implementation.