Responsibilities:
- Accountable for APAC Shared Offices Network design and evolution in accordance with Central strategy & policies.
- Architect and oversee the deployment of enterprise-level firewalls (Meraki MX, FortiGate, PaloAlto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
- Serve as the Network point of contact for Shared Offices or for new joiners who will be part of Shared Offices.
- Proactively analyze network traffic and performance to identify and remediate bottlenecks or potential security risks.
- Develop and implement network security strategies, working closely with security teams to protect critical assets.
- Manage Network Inventories and proactively ensure the warranties/maintenance readiness of critical equipment across the Network in the region.
- Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
- Oversee network troubleshooting efforts, mentor operations members and Maison peers, and lead root cause analysis of complex issues.
- Oversee network troubleshooting efforts, mentor operations members and peers, and lead root cause analysis of complex issues, primarily for the Singapore Telco node but potentially extending to other Asia Telco Nodes and worldwide.
- Responsible for on-site operations in the Singapore Telco Node on behalf of the Network Central team.
- Manage network-related projects for the Singapore Telco Node, prepare configurations, and collaborate with vendors and central teams to ensure successful implementation.
- Ensure that Network Central standards are known and used regionally.
- Capture any new Network topics and raise them to the Central team if there are any deviations from standards.
- Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
Requirements:
- 10+ years of extensive network administration experience, including leadership or mentorship roles.
- Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
- Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
- Strong communication and collaboration abilities, effective in both technical and non-technical settings.
- Experience working in a multinational environment with complex organizations, working across various teams.
- Customer-oriented with a mindset of problem-solving and constant service improvement rendered by internal/external teams.
- Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
- Ability to lead P1/P2 Incidents to help resolve network incidents.
To apply please click the Apply button or send us your updated profile to
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.
