-NEW- 12 Months Digital Cards Acquisition Support (Financial Industry)

Job Responsibilities:

. Seated within the Digital cards team

. Oversee the end-to-end management of daily operations in the card acquisition process.

. Collaborate with internal teams to review and enhance existing processes and policies, aiming to improve the customer journey and reduce demand.

. Streamline and automate the card application and fulfilment process.

. Analyse the customer journey to gather requirements for automating campaign fulfilment and address all exception scenarios to minimize call volume.

. Handle and resolve customer exceptions related to onboarding and credit card applications.

. Lead the standardization of internal processes across acquisition fulfilment and drive efficiency through report automation.

. Conduct accuracy checks on daily, monthly, and ad-hoc reports, ensuring timely completion with zero errors.

. Adhoc tasks and projects as assigned

Job Requirements

. Minimum Degree in related discipline

. Minimum 2 years of relevant banking experience

. Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [Confidential Information]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117