WE ARE LOOKING FOR
A team member who will perform new business underwriting assessment for High Net Worth (HNW) cases and non-HNW cases within assigned authority, achieving underwriting KPIs through active case management and support daily operational tasks. Scope includes Life, HSG, Accident & Health and Personal Lines.
WHAT YOU'LL BE DOING
- Underwrite large sum assured applications (formal and preliminary) and communicate decision to intermediaries within agree TAT with competitive underwriting decision and minimal requirement(s) calling. This will include negotiating with reinsurers for terms favorable to placing the business.
- Ensure cases are underwritten within the agreed TAT.
- Reviewing complex appeal cases and coaching junior underwriters to underwrite large sum assured cases.
- Liaison with reinsurers on referral cases that are beyond local authority.
- Resolving enquiries and issues with channel management is also part of the responsibility of this role.
- Actively handling own cases appeal with team lead and postpone and decline cases by directly communicating to agent or BDM on the rationale and any other option that can be explored.
- Review and identify area of process improvement or operational efficiency within New Business department. Also, to support Section Head to drive changes in process improvement and operational efficiency.
- Involved in Quality Assurance review (audit of cases) where applicable.
- Involved in Product and Campaign launches where applicable.
- Instill a higher risk awareness culture and collaborate with second liner on roles and support needed.
- Provide underwriting-related support to business development projects when needed.
- Perform data or trend analysis when needed.
WHAT WE ARE LOOKING FOR
You should be able to adapt to dynamic environments and manage multiple stakeholders. You also have:
- A Bachelor's Degree in a relevant field.
- At least 10 years underwriting experience in either direct insurers or reinsurers.
- Good customer service and communication skills.
