Officer, Admin and Operations (Maternity Relief/Transitional Shelter (TS) @ Jalan Tenteram)

. Provide administrative and operational support and assist supervisor to ensure smooth operations.

. Handle day-to-day general queries from shelter residents

. Assist in the admission and orientation of new shelter residents

. Attend to general enquires on shelter (Internal/External parties)

. Provide administrative and operational support in overall shelter operations

. Collect statistics for monitoring and evaluation of activities and programmes of the shelter

. Perform and assist in data entry for client and operational records

. Collect and maintain records of payments from clients for shelter fees and utilities

. Maintain records of financials, postages, distribution of rations/assistance to shelter residents, including inventory of in-kind donations

. Support the maintaining of security, health and safety of the shelter environment

. Assist in admission/discharge and orientation of residents

. Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance

. Enforce shelter rules and conduct shelter inspection for compliance with shelter rules

. Manage general disputes that may occur between co-living shelter residents

. Liaise with external stakeholders and AWWA HQ departments for the smooth operations of AWWA TS.

. Support Assistant Manager - Operations in guiding and mentoring the operations team.

. Respond to incidents within shelter units, such as de-escalating crisis situations and notify Operations Head / Centre Manager for next action step

. To support in TS wide programmes