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NTUC First Campus

Officer, Centre Support (4-Months Contract Start Dec)

NTUC First Campus
Early Applicant
  • 15 days ago
  • Be among the first 50 applicants
Exp: 1-2 Years
Singapore
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Job Description

Job Responsibilities

  • Answer incoming calls from parents with enquiries on fees and centre related matters
  • Liaise with departments or centres to answer the parents enquiries
  • Analyze customer issues and assist in resolving within the required timeframe
  • Maintain accuracy of data
  • Ensure achievement of deadlines within the required timeframe
  • Deliver any other tasks as assigned

Job Requirements

  • Minimum O Level holder
  • At least 1-2 years experience in contact centre environment
  • Good verbal and written communication skills in English
  • Familiar with CRM systems and practices would be an advantage

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Skills Required

communication
CRM

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Date Posted: 09/11/2024

Job ID: 99732461

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NTUC First Campus
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