Job Scope
- Resolve request, issues and handle customer inquiries.
Proactively coordinate with sales team on communicating on customer requirements- Achieve 90% on time delivery for customer requests
Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment and fast turnover of inventory
- Update and maintain accurate records on customers status
Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)- Providing on job training
Requirement- Minimal prior experience welcomed
6 days off per month
- Ability to converse in both Chinese & English is preferred
Proactive and always seeking new ways to improve yourself and your role- Only serious candidates will be considered
Job Types: Full-time, Permanent
Pay: $2,- 00 - $4,200.00 per month
Benefits: - Dental insurance
Schedule: Monday to Friday
Supplemental pay types:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Expected Start Date: 01/07/2024
