Operation Assistant[ Operations management and customer service in the healthcare industry preferred]

Responsibilities:

• Oversee the operations and maintenance of a group of specialist clinics and day surgery centres.
• Plan and coordinate daily operations activities and resource utilization.
• Support the Operations team to achieve optimal operation and efficiency of clinics/centres, ensuring excellent customer service.
• Work closely with internal stakeholders to ensure smooth operations of the clinics/centres.
• Demonstrate excellent organizational and management skills.
• Provide solutions to operational issues to enhance clinics/centres performance and service.
• Ensure compliance with MOH updates/regulations.
• Commute daily within clinics/centres as needed.

REQUIREMENTS:

• Minimum Diploma in any discipline from a recognized institution.
• Minimum 2 years experience in operations management and customer service in the healthcare industry preferred.
• Possess initiative to resolve issues with a can do attitude.
• Ability to multitask and meet deadlines.
• Strong organizational, interpersonal, and communication skills.
• Good problem-solving and negotiation skills.
• Ability to work in a fast-paced and driven environment.
• Knowledge of medical instruments and IT troubleshooting is advantageous.
• Good interpersonal and communication skills.