Developing and implementing operational policies and procedures to ensure efficient and effective operations
Improving systems, processes, and best practices
Managing day-to-day operations as well as the operations team and operations department
Ensuring that organizational processes remain legally compliant with regulations and standards
Maintaining and enforcing health and safety guidelines
Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance
Managing budgets, forecasting, and allocating resources to help meet business and strategic goals
Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives
Developing and maintaining good relationships with vendors and suppliers
Negotiating contracts with suppliers and vendors to obtain the best pricing
Streamlining the organization's , including ensuring the best , automating , and
Performing quality assurance controls to ensure the company's products and services meet customer expectations and monitoring production KPIs and metrics
Developing ways to increase the quality of customer service and increase customer satisfaction
Analyzing data and trends to identify opportunities for process improvement and cost savings
Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers
Optimizing workflows and processes to save time and money
Monitoring the manufacturing process to ensure quality products, including production planning, production control, and quality control
Overseeing staffing plans and supervising, hiring, and training new employees
Reporting on operational efficiency and quality standards
Using strong communication skills to foster a culture of innovation and productivity in the workplace
Keeping up-to-date with industry trends and best practices
Incorporating new technologies, operating systems, and business processes when necessary
Maintaining service operations with the goal of ensuring sustainability across business operations
Creating and managing conflict-resolution programs and leading conflict-management practices
