OPERATION MANAGER

Job Description: Operations Manager at Movement & Sports Medicine Centre (MSMC)

At Movement & Sports Medicine Centre (MSMC), we are at the forefront of revolutionizing fitness and wellness in Singapore, offering exclusive, research-driven programs tailored to individual needs. We are looking for a proactive and dynamic Operations Manager to ensure the smooth daily running of our studio and help us maintain our high standards of service.

Key Responsibilities:

- Ensure all venues and equipment are well-maintained, safe, and ready for use.

- Regularly inspect and arrange repairs or replacements to maintain high service standards.

- Manage class and client bookings to prevent scheduling conflicts.

- Ensure smooth communication with clients about their appointments and schedule changes.

- Interact with clients to understand their fitness goals and help plan customized exercise schedules.

- Provide a personalized, client-focused experience that reflects MSMC's commitment to innovation and wellness.

- Assist the Director in coaching sessions, providing additional support to clients during lessons.

- Learn and apply MSMC's unique fitness routines and methodologies.

Qualifications & Skills:

- Proven experience in operations or facility management, preferably in a fitness or wellness setting.

- Strong interpersonal skills and the ability to manage client relationships.

- Good organizational skills and attention to detail in managing schedules and resources.

- Interest or background in fitness, health, or wellness will be an advantage.