An operations manager is responsible for the day-to-day operations of a business, ensuring that resources are used efficiently and effectively. Their duties include:
- Managing people: Supervising, hiring, and training employees, and fostering a productive work environment
- Managing operations: Overseeing the execution of core operations, such as project delivery and corporate strategy
- Managing budgets: Ensuring that financial and resource plans are in place
- Improving efficiency: Analyzing operations data and determining new strategies to enhance efficiency
- Managing quality: Setting and monitoring quality metrics, and performing regular audits
- Managing risk: Developing a risk management framework, policy, and process
- Ensuring compliance: Ensuring compliance with industry regulations, internal policies, and relevant standards
- Collaborating with others: Interacting with others to direct and motivate a team of managers, and to maintain relationships with vendors
