Key responsibilities:Reporting to Operations Manager with key responsibilities as listed below but not limited to:
Role is heavily on coordination, primarily on arrangement and scheduling. You will be liaising with sales - this position is for our repair centre. Customers who have faulty items will send items back for repair, of which you will schedule our technicians, give quotations & certification(s) to the customers. You will receive guidance and support for a few months to help you excel in this role.
- Plan and develop an operational workflow for internal departments coordination and support
Ensure compliance with administrative operations policies and procedures- Point of contact when liaising with other departments/key stakeholders
Troubleshoot problems which might occur from the day-to-day operations
- Provide support to any other operational functions
Other ad-hoc duties as assigned
Min. Nitec, GCE O level, A level, Diploma holder in any field or other equivalent qualifications- Fresh Graduate are welcome
Excellent verbal and non-verbal communication skills in both English and Mandarin is required, in order to handle inquiries from English and Chinese speaking customer promptly to ensure high levels of client servicing and also liase with China Vendor thru email about the mechanic/spare part items.
- Proficient in MS Office (e.g., MS Office) and the ability to communicate with email.
Energetic and ability to think laterally with reasoned decision making- Ability to work effectively in a fast-paced environment.
Good working attitude and able to work independently with minimal supervision
- Live with positive vibes, most importantly willing to take action with CAN DO attitude
- 5 working days per week
Job Types: Full-time, Permanent
Pay: $2,500.00 - $3,000.00 per month
Benefits: - Dental insurance
Health insurance
Schedule:
Supplemental Pay:
Work Location: In person
