Operations Assistant

. Must need to work on Weekends and public holidays

. Supervises and guide the cleaners assigned to an area.

. Follows-up with work instructions given by the Executive related to the cleanliness of an area.

. Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

. Supervises daily and monthly planned periodic works allocated to an area.

. Reports in a timely manner all defects, cleaners attendance and completion of all duties assigned.

. To troubleshoot maintenance services failures handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

. Carry out regular inspections to the building and its facilities to maintain a high service delivery level

. Planning of work schedules and deployment of manpower

. To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

. To assign duties, inspect work performed in accordance with the Daily Inspection Checklist to ensure conformance to specifications and established standards

. To train new/existing employees and recommend disciplinary actions where applicable.

. To handle all customers feedback

. To ensure good safety practices in the course of work.

. Provide a high standard of hygiene and cleanliness within the assigned area

. Manage work execution and performance of junior staff.

. Provide adequate training and coach staff to meet the required contractual standards.

. Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

. Implement and recommend operation plans to improve work processes and service quality for the organization