Operations Engineer

Brevan Howard Asset Management is one of the leading absolute return/hedge fund managers, overseeing assets on behalf of institutional investors from around the world, including pension funds, endowments, insurance companies, government agencies, private banks, and fund of funds.

Brevan Howard was founded in 2002 and launched its flagship global macro strategy in April 2003. The firm currently manages over $35bn and engages predominantly in discretionary directional and relative value trading in fixed income, FX markets, and equities. BH Digital, a division within Brevan Howard that manages crypto and digital asset strategies was launched in 2022.

The firm currently employs over 1,000 personnel worldwide, including over 400 investment professionals. This global presence gives Brevan Howard the ability to identify and source attractive investment opportunities, as well as investment management talent wherever they may be. Brevan Howard has won several industry awards for excellence in risk management, operational robustness, and investment performance.

The firm's main hubs are in London, Jersey, Geneva, New York, Austin, Hong Kong, Singapore, and Abu Dhabi.

The Support Engineer will serve as the first point of contact for production issues, support requests and alerts. You will investigate and solve issues/outages as they occur and escalate as necessary. You will maintain accurate and detailed tickets to track all issues and provide concise summaries to business users and management. The Engineer will collaborate with software development teams to ensure successful deployment of new code into production.

MAIN DUTIES/RESPONSIBILITIES OF THE ROLE:

Essential Responsibilities

• Approximately 5 years of experience in the financial services supporting trading and post-trade system
• Experience managing complex deployments and environments
• Experience supporting applications in a Linux environment
• An understanding of monitoring and incident management
• Excellent verbal and written communication skills

WORK EXPERIENCE/BACKGROUND:

Essential

• Experience with application monitoring systems such as NetData or DataDog
• Experience with ticketing systems such as ServiceNow or Jira
• ITIL certification or equivalent incident management training
• An understanding of the FIX protocol

TECHNICAL/BUSINESS SKILLS & KNOWLEDGE:

Essential

• Strong ownership experience and a track record of delivering results
• A degree in Computer Science, Engineering, or a related field