Operations Officer (Import)

. Attend calls, emails from other agents on cargo arrival notice

. Receive pre-alert through email from sales support and overseas agents

. Monitor shipments (arrival date, time, short landed, survey, missing)

. Transfer and create job information into company in-house system

. Break-bulk console and direct consignments

. Co-ordinate with contractor for airlines and agents cargo clearance

. Correspond with overseas offices on general import inquiries

. Attend to customers requests for flight info, cargo, and delivery status, permit, invoice, etc

. Attend to POD requested by overseas and local customers

. Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

. Prepare and issue invoices and billings to close the jobs

. Filing of documents

. Any ad-hoc duties as may be assigned by the company's management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative