Operations Representative

HOYER, a traditional, independent family-run company since 1946, is one of the leading bulk logistics service providers worldwide, and as a specialist it possesses comprehensive know-how in the supply of complex services, and a special proximity to customers. Comprehensive solutions are developed and implemented in European and worldwide bulk logistics, especially for the chemicals, foodstuffs, gas and petroleum products sectors. Around 3,800 staff in more than 115 countries support customers to be even more successful with well thought-out logistics solutions in their respective markets. HOYER has at its disposal about 2,200 trucks, 2,600 road tankers, 50,100 IBCs, 37,600 tank containers and numerous logistics installations with depots, cleaning plants and workshops.

Position Summary

HOYER is seeking a Operations Representative to help support our Singapore site managing the operations of ISO tanks and transshipment activities for local and international customers. The ideal candidate must possess a comprehensive knowledge of strategic thinking and planning. Candidate should strive to improve service to a worldwide user organization along with being pro-active, possess a can do attitude, and be dependable.

What we offer

We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy We're proud of our people who define our company's industry leadership, global team culture and customer-centric focus every day. When you join our team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job.

Key responsibilities

• Manage the operations of ISO tanks, including coordinating import/export and transshipment activities for local and international customers
• Oversee the scheduling and monitoring of tank container deliveries, ensuring close collaboration with customers, internal departments, agents, haulers, forwarders, and external service providers
• Prepare and process delivery, transport, and customs documentation, as well as invoices and payment matters
• Dispatch site traffic using the company's fleet, while supervising operational activities within your shift in accordance with social and labor regulations
• Address customer complaints and resolve any operational issues
• Ensure compliance with safety standards, monitoring and documenting any safety concerns
• Perform other ad hoc duties and special projects as assigned

Education and Experience

• Tertiary qualification, such as ITE certificate, Diploma, or completed commercial training (ideally as Freight Forward Clerk)
• At least 1 year of experience for ISO tanks preferred, or in a similar logistics role
• Excellent IT-Skills, including proficiency in MS Office
• Detail-oriented, self-motivated, and able to perform effectively under pressure
• A strong team player with initiative, capable of working independently

Interested

If you feel you have the necessary skills and qualifications for this role, then we invite you to apply for this position.