OPERATIONS SUPERVISOR

Responsibilities

. Oversee efficiency of operational processes

. Participate in strategic planning and goal-setting for various business functions, including customer support

. Analyze business requirements and customer needs

. Research methods to improve operations and reduce costs

. Monitor and report on department performance

. Supervise and train employees

. Provide administrative support (e.g. updating inventory)

. Ensure compliance with company policies and regulation

. Able to work on night shift, weekend and public holiday

Requirements

. Previous experience as an operations supervisor or similar role

. Hands-on experience implementing operational processes

. Excellent project management skills

. Knowledge of operational principles and policies

. Organizational skills and attention to detail

. Team leadership