Operations Supervisor

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

. Assist the Assistant Manager, Operations in running and overseeing the smooth running of day-to-day operations.

. Lead the team to achieve the department's KPI goals.

. Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.

. To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

. Ensure timely processing of all inbound and outbound activities.

. Ensures the highest degree of efficiency is maintained at all times.

. Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

. Provide on-the-job training to warehouse staff.

. Perform inventory reconciliation on stock discrepancy.

. Update WMS on stocks return and follow-up system updates of closeout items.

. Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

. Highlight to Operations Manager for any irregularity in the warehouse.

. Ensure warehouse operations safety and security.

. Assist the Operations Manager in implementation of work improvement projects.

. Communicates with customer on operations and service issues.

. Other duties as assigned by Operations Manager.

Position-specific Responsibilities

. Required to work on bonded license operation.

Qualification Summary

Experience:

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position.

Education:

O levels or Diploma in Logistics, Engineering or Business Administration

Skills:

. Strong organizational and time management skills specifically documentation of all issues, communication with customers and transporters.

. Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports.

. Good to have experience in Tradenet, DG handling, Lean system & ISO.

. Good understanding Customer requirements for each account

. Proficient in MS Word, Excel, Powerpoint, Outlook etc

. Good leadership skills

. Able to use systematic approach in decision-making.

. Exhibit good judgment and understanding of issues.