Job Scope
Technical Support:
- Assist with Java application development and troubleshooting.
- Write and optimize SQL queries for reporting and data analysis.
- Support users with technical issues and work on improving system performance.
Functional Support
- Understand business needs and translate them into technical requirements.
- Work with users and developers to improve processes and functionality.
- Test and ensure new features meet business needs.
Problem Solving
- Identify and fix technical issues related to Java applications and SQL databases.
- Help analyze operational problems and suggest improvements.
Teamwork
- Work closely with both technical teams and business users to ensure smooth communication.
- Contribute to system improvements and process automation.
Job Qualifications
- Bachelor's Degree in Computer Science, Information Technology, or any related field.
- Must have at least 4 years of experience working with Java, Cobol and SQL (all inclusive).
- Experience in technical support or a similar role is a plus.
- 2+ years of experience in operational support, including incident management, monitoring, and resolution.
- Knowledge of Java and Cobol Mainframe programming.
- Experience with SQL databases and query writing.
- Good problem-solving skills and attention to detail.
- Excellent communication skills to work with both technical and non-technical teams.
- A team player who is eager to learn and grow.
- Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
- Experience with frontend user interface (UI) development, particularly with React and Typescript is good to have.
- Experience with Microsoft Excel VBA and Excel Macros is advantageous.
Bernice Mae Nocum Rallonza EA License No.: 02C3423 Personnel Registration No.: R1442141
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