Ensure that all incident cases are managed and acted upon immediately
Ensure that all incidents are reported to next level manager/management in a timely manner
Follow basic mandatory work instructions (including use of personal protection equipment) to safeguard the environment and the wellbeing of oneself and others
Practice safety at work
Ensure all operational activities at the terminal are carried out in accordance with regulatory and company standards
Deliver on customers expectations and requirements in a timely manner
Address enquiries from Internal customers on the services and managing the expectation
Adhere to corrective actions addressed to customer's complaint
Requirements
Entry level
ITE or Vocational education or Diploma equivalent
Familiar with the petroleum and chemical products handled and the terminal operating system in the control room, tank farm and jetties
Familiar with terminal operations work and is technically sound
Familiar with terminal equipment and assets
Familiar with terminal fire-fighting and emergency procedures
Well verse with the operation procedures
Knowledge of safety, health and environment regulatory requirements