Outlet In-Charge **New Outlet**

Company Overview:

Yoshinoya is a renowned Japanese multinational fast food chain that has been serving customers since 1899, making it an over 120-year-old brand known for its rich heritage and commitment to quality. With continued expansion and growth in Singapore, we invite enthusiastic and dedicated individuals to join our team and embark on a rewarding career with Yoshinoya.

Main Core Responsibilities:

Ensure smooth operation flow for the outlet:

I. Meet monthly sales budget by HQ

II. Manage outlet labour cost accordingly to budget (Full time AL / RPHO / OT pay, Part time OT pay)

III. Control stock inventory / Purchasing according to budget

IV. Manage Outlet Operation cost - Utilities cost / equipment maintenance cost

V. Ensure 95% passing rate for monthly QSC evaluation

VI. Cash management POS / Opening, closing and recording of the day sales taking

VII. Manage online sales - Appeal of missing items, operate delivery status etc

VIII. Attending to Dine in / Take away customer enquire and complaint

Basic Work:

Able to provide coaching and following SOP for:

I. Kitchen operation - Opening and closing procedures

II. Floor operation - Opening and closing procedures

Hygiene Management:

I. Ensure floor and kitchen's workplace is properly sanitised, safe and in good working condition.

II. Ensure all food storage is within expiry date and follow FIFO standard.

III. Ensure dining floor area is cleaned and tidy. Chairs and tables are properly sanitised after each customer vacant.