Outlet Manager

Job Responsibilities

. Lead team in People, Equipment and Product (PEP) and ensure the assigned outlet runs smoothly.

. Lead team in all station (service, kitchen, bar and cashiering) procedures to ensure exception experience for the customers.

. Lead team in all back-of-house preparation procedures to ensure high quality product is served.

. Lead team in all general housekeeping and cleaning procedures.

. Lead team in delivering Quality, Service and Cleanliness (QSC) standards of the assigned work stations.

. Lead team in marketing and promotion campaigns to maximise sales.

. Use resources to ensure optimum and efficient use of resources, including planning, allocating and scheduling of resources to tasks.

. Review, control and monitor the weekly staff schedule and overtime according to established company policy.

. Ensure all reporting relating to assigned store are completed promptly

. Performing any other duties as assigned by supervising manager and/or Management

Job Requirements

. Minimum 2 years of experience in F&B industry

. Minimum 1 year of experience managing staff

. Strong interpersonal and communication skills

. Independent and able to multi-task

. Possess problem solving, motivating and organization skills

. Strong passion for delivering quality service with a smile

. Able to do shift work, weekends and public holidays