Search by job, company or skills
Job Description
- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work
- Communicate and enforce policies and procedures
- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job
- Oversee the daily operations of outlet for efficient operations
- Ensure good and prompt service to satisfy customers needs
- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines
- Ensure outlet compliance to Company's regulations such as sales reporting, cash management and inventory control
- Drive & exceed individual & store targets
- Provide excellent customer service
- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies
- Evaluate sales and work performance of frontline staff
- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge
- Guiding and training new staff members to promote internal growth
Job Requirements
- Good interpersonal and communication skills
- Good leadership and people management skills
- Able to manage multiple priorities in a fast-paced work environment
- Proficient in Microsoft Office software
- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus
- Full time/permanent position
- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)
- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)
Staff Benefits
- Attractive salary scheme
- Meal and transport allowance provided
- Yearly performance bonus
- Medical benefit scheme
- Workers insurance
- Long service award
- Different types of leave benefits
- Career progression & development opportunities
- Comfortable and conducive working environment
述
- 管工时间表并计分工作
- 沟通执行策程
- 确所有工都过培训,并按获得认,拥有有效开展工作所需工具设备
- 门店日常以实现高效
- 确良好时务以满足客户需
- 确分店符所有法,包括但于清工作场所安全指
- 确工守公定,例报现管存控制
- 推动并超越个人分店目
- 供优质客户务
- 领导线工,并以公程策进行简报会
- 估一线工工作表现
- 确一线工在务交付技巧产知识方接过良好培训
- 指导培训新工,促进内部长
工作
- 良好人际关系沟通技巧
- 良好领导能力人管能力
- 能够在快工作环境中管多个优先事项
- 精通Microsoft Office软件
- 门从事 - 零/综水疗康行业将是一个分项
- 全/永久
- 能够接在零时间上,日(上 1045分至晚上 9 )末公共期(上
9 45分至下 6 )
- 必须能够与说英语语客户沟通(为说英语语客户供询推治疗
方法)
工利
- 底薪高佣
- 供膳食交通津贴
- 年度绩效奖
- 医疗利
- 工人险
- 长期务奖
- 类型利
- 业展个人展机会
- 优越工作环境
Role:Other Customer Service/Call Center, Other Roles
Industry:Other
Function:Customer Service/Call Centre/BPO, Others
Job Type:Permanent Job
Date Posted: 13/11/2024
Job ID: 100182081