Ensure team briefings are carried out before each service period
Implement and ensure that Food Safety and Hygiene standards are met at all times
Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
Train and develop the team to deliver the food to a high standard
Ensure readiness for service and that the pace is set for peak times
Ensure that all food is presented for service in a timely manner and in correct sequence
Deal with any customer returns of food in a timely manner
Check and sign for all deliveries
Ensure that outlet is stocked with adequate levels of inventory
Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
Control wastage
Handle guests special requests and complaints
Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
Assist your superior in Implementing and developing of training programs
Perform miscellaneous job-related duties as assigned
