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Responsibilities
. Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
. Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
. Responsible for all customer operations problems and follow up on solutions
. Manage the customer service support center to ensure the accuracy and relevance of customer service information
Requirements
. Excellent verbal and written communication skills
. Ability to handle and resolve customer issues effectively and efficiently.
. Ability to handle multiple tasks and prioritize effectively.
. Accuracy in recording information and handling customer requests.
Location: Airport Cargo Road
Salary: $19 - $21/hr
Working Hours: Monday - Friday, office hours
Commitment: minimum 1 month.
Role:Other Customer Service/Call Center
Industry:Other
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
Date Posted: 11/11/2024
Job ID: 99849603