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The online travel market never stands still. In Expedia's Private Label Solutions (PLS) division, were smack in the middle of it.
We create the tools and technology that help millions of travellers find the perfect hotels for their next trips. As the worlds largest and fastest-growing affiliate network ($2 billion in sales and counting), we work with over 10,000 partners in 33 countries to turn their web traffic into hotel bookings and happy customers.
We offer the chance to work with the brightest minds in the travel business in an energetic and international work environment focused on innovation, creative problem-solving and collaboration.
As PLS continues to grow we are seeking a Partner Finance Executive (Credit Control & Mandarin Speaker Required) to join the Financial Operations team based at our Angel office.
Role Overview
Ensure effective management of debtors and perform partner credit and activity analysis and monitoring and work with internal stakeholders and partners to facilitate timely collections.
General Responsibilities:
Credit Control
Monitor and control a portfolio of partner balances, activity and payments against their credit limit, including:
Ensuring on time cash collection and allocation
Anticipating developments and accounts requiring special attention
Timely analysis and reconciliations (sometime complex) of queried/disputed transactions, including discussion with partners and recommendation of resolutions to the Finance Manager
Collection of overdue partner accounts within collections policy
Credit Managment
Ensure Partners trade within existing Credit Limit and adopt measures to encourage trading within agreed Credit Terms
Relationship management with partners and internal stakeholders including finance and sales teams
Assist with setting up partners on the affiliate collect program in accordance with guidelines
Provide ad-hoc finance team support as and when requested
Query Resolution for Accounts Payable Partner Commision Payments
Be the sole point of contact for PLS Business and Partner Financial queries
Resolve queries by identifying the root cause and liaising with internal stakeholders in ensuring PLS Partners/Stakeholders have the correct information and a comprehensive understanding of the solution to avoid repeat questions
Build relationships with Global Stakeholders to ensure the timely and smooth resolution of new and existing challenges
Requirements:
3+ years proven experience in credit control with responsibility for an assigned portfolio of receivables/debtors or equivalent experiences
Analysis: Ability to anticipate implications of activity levels on partner balances against approved credit limits
Problem solving: Investigate statements issued against payments received (at a transactional level) and develop a solution for discussion with the Finance Manager
Relationship building: Builds effective relationships with internal stakeholders and partners.
Collaborative: Excellent track record of working with peers when probeme solving
Communication: excellent written and oral communication in both English and Mandarin
Computer skills: Strong Excel skills
Delivery: Ability to deliver to schedule with minimal supervision
Personal attributes: Proactive, ability to deliver under pressure
#LI-AM7
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group Media Solutions, Expedia Local Expert®, CarRentals.com, and Expedia Cruises.
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