Family Group: Ancillary
Job Description
Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic
As the polyclinics service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.
You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, billing collection and etc.
We are on the lookout for passionate individuals who are keen in bringing a smile to our patients! So if you have what we are looking for, we want you!
Polytechnic Diploma, GCE A / O / N level or Higher / NITEC qualification
Good communication skills in English and a local language/dialect
Good Team player with a passion for service excellence
Pleasant disposition, personality and good interpersonal skills
Ability to multitask and work in a fast-paced and dynamic environment
Ability to commit to
- 5 days work week (Monday to Saturday)
[Additional Requirements] Senior Patient Service Associate
Posses analytical and problem solving skills
Detailed oriented self-starter
Preferably has supervisory experience in managing/ guiding junior Patient Service Associates
Openings are available in Ang Mo Kio, Geylang, Hougang, Kallang, Toa Payoh, Woodlands, Yishun and Sembawang polyclinics.
