Join one of the fastest-growing FinTech startups in South East Asia!
HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.
HitPay is backed by Tiger Global, Global Founders Capital, HOF Capital, and Y Combinator. We're expanding rapidly across the globe and are looking for a talented Payments Risk and Fraud Lead to join us.
Key Responsibilities;
Risk Control and Fraud Prevention:
Design and implement chargeback protection and fraud prevention strategies tailored to HitPays merchant services.
Monitor, detect, and identify fraudulent activities using advanced analytical tools and techniques.
Formulate and optimise risk management strategies for various business scenarios and payment processes.
Establish early warning monitoring systems based on business data, risk parameters, and evolving threats.
Deploy and continuously improve payment risk control models, ensuring effective fraud mitigation.
Product Development and Optimisation:
Collaborate with the Product and Engineering teams to design and enhance risk control features in HitPays offerings.
Analyse market trends and customer feedback to gather requirements for risk management features.
Conduct thorough testing and validation of risk control products to ensure they meet client needs and regulatory standards.
Drive product optimisation efforts to maintain a competitive edge in the payment services market.
Strategic Contributions:
Develop and advocate for HitPays risk strategy, aligning with overall business objectives and market demands.
Propose process improvements, new risk policies, and capabilities to enhance HitPays risk management framework.
Represent HitPays risk controls and processes to external stakeholders including financial partners, regulators, and industry bodies.
Achieve revenue targets by effectively positioning and integrating risk management solutions within HitPays product suite.
Cross-Functional Collaboration:
Manage key risk relationships with financial partners, including bank sponsors and payment networks, ensuring alignment with HitPays risk policies.
Effectively communicate complex risk requirements to HitPays leadership and ensure they are prioritised across the organisation.
Cultivate strong working relationships with colleagues across Product, Sales, Engineering, Operations, and Compliance teams to support seamless product launches and enhancements.
Qualifications:
Proven experience in risk management, fraud prevention, or a related field within the fintech or payment services industry.
Strong understanding of cross-border payments, chargeback protection, and financial risk control products.
Experience in product development, particularly in designing and optimizing risk control features.
Excellent analytical skills with the ability to detect and mitigate fraudulent activities.
Strong communication and stakeholder management skills, with the ability to effectively collaborate across teams.
Ability to drive strategic initiatives and achieve revenue targets through effective risk management.
Why Join Us:
Highly motivated, smart, and ambitious team
Clearly defined roles and targets
Career progression path
Learning opportunities and growth
Stock options
Flexible, remote working
Local GP medical reimbursement
21 days annual paid leave
Unlimited medical leave