Company Overview:
Our Client are a reputable licensed money lending company in Singapore dedicated to providing tailored financial solutions to their clients. They value customer satisfaction, professionalism, and integrity, making them a preferred choice for personal loans.
Job Overview:
As a Personal Loan Officer, you will guide clients through the personal loan application process, providing expert advice and personalized financial solutions. Your role combines customer service with financial consulting, making it ideal for someone who enjoys helping people achieve their financial goals while growing their career in a supportive environment.
Key Responsibilities:
- Assist clients in understanding personal loan products and determine the best options based on their financial needs.
- Provide accurate and comprehensive information on loan terms, conditions, and repayment schedules.
- Manage the loan application process from start to finish, including documentation and initial credit assessments.
- Ensure all loan applications meet company policies and regulatory requirements, collaborating with the compliance team as needed.
- Coordinate with relevant departments to ensure prompt approval and disbursement.
- Build and maintain strong, trusting relationships with clients through ongoing communication and support.
- Address and resolve client inquiries or issues in a timely and professional manner.
- Proactively reach out to potential clients, promote loan products, and encourage referrals from satisfied clients.
- Meet monthly targets for loan disbursements while upholding a commitment to responsible lending practices.
- Maintain detailed and accurate records of client interactions and loan statuses.
- Ensure full compliance with Singapore's money lending regulations and company policies.
Requirements:
- More than 5 years of relevant experience with a proven track record in a financial or lending environment.
- Knowledge of Singapore's lending regulations is a plus
- Strong interpersonal and communication skills with a customer-centric approach.
- Ability to handle sensitive financial information with confidentiality and professionalism.
- Proactive and goal-oriented with strong problem-solving abilities.
- Positive attitude, resilient, and willing to learn and adapt in a fast-paced environment.
- Detail-oriented with good organizational skills for managing multiple applications.
What We Offer:
- Competitive Compensation: Attractive base salary plus performance-based incentives.
- Career Growth Opportunities: We invest in your growth with continuous training and potential for advancement within the company.
- Supportive Work Culture: Join a collaborative and friendly team that values integrity, transparency, and work-life balance.
