Pilates Studio Coordinator - Full-time

Responsibilities:

General Admin Duties:

• Managing phone calls, emails, and other forms of written correspondence.
• Handling day-to-day transactions and client queries on billing and/or accounts.
• Maintain high service standards and client satisfaction to build a good rapport with clients.
• Receiving faxes/mail and arranging for courier services filing and purchasing of office supplies.
• To ensure smooth operations of all aspects of the studio.
• Register new clients and update the database.
• Act as a liaison between clients and staff, with regard to tracking and scheduling of appointments.

Sales:

• Ensure that the retail area is well stocked and the display is neat and tidy.
• Receive stock and/or deliveries and manage inventory.
• Assist in selling and promoting our products and services.

Requirements:

• Experience as a client service representative.
• Strong communication and interpersonal skills.
• Customer-oriented and critical thinking skills to respond effectively to different needs.
• Time management and ability to multitask.
• An interest in fitness, particularly Pilates is a bonus.
• Must be able to commit to a 5-day work week and at least 2 weekends per month.