Policy Analyst

Supporting the work of the HQ Data Exchange Office (DXO) and Data Analytics Infrastructure Office (DAIO).

Areas of Responsibility

Process cluster-level data requests

Work closely with internal/external stakeholders to manage the evaluation, approval, data extraction, data handover and data disposal process, of cluster-level data requests, in compliance with applicable legislations and data policies, rules & guidelines.

Review and update the NHG Data Access & Sharing Policy.

Review and update the data request related forms and Work Instructions.

Support the development and implementation of the Data Privacy Tool.

Coordinate the development and implementation of HIM data-related policy chapters

Coordinate the development and implementation of HealthTech Instruction Manual (HIM) data-related policy chapters across NHG institutions. Work with HIM policy leads to coordinate the collation of compliance feedback for exposure drafts, development of implementation plans & communication strategies for issued policies. Maintain oversight of the implementation by NHG institutions and HQ departments. Perform the role of policy lead for HIM-Data Access & Distribution, HIM Leadership & Accountability, HIM-Data Management (Medical Records for Treatment Purposes) and HIM-Data Management (Research).

Update the NHG Source of Truth (SOT) Matrix Policy

Review the NHG SOT Matrix Policy and update the excel file of collated NHG SOT Matrix.

Support NHG CDO in his role and responsibilities

Support NHG CDO in his role and responsibilities, for example, support him in the Whole-Of-Public Health (WoPH) and NHG cluster data initiatives

Lead and coordinate the preparation of the NHG Annual Data Report

Lead and coordinate the preparation of the NHG Annual Data Report requested by MOH, in collaboration with a wide group of departments/offices in NHG.

Maintain the NHG DAIO Portal

• Regularly update and maintain content on the NHG DAIO portal.
• Ensure that all information is accurate, relevant, and easily accessible.

Collaborate with team members to gather and post new content.

Provisioning Process and Onboarding of Users to NHG DAI Platforms (HEALIX/HEAL)

• Manage the end-to-end process of provisioning new users to the respective platform
• Ensure that all necessary permissions and access rights are appropriately configured with technical team
• Provide initial FAQ, training materials and support to new users.

Track and update the user & institutional register for issued licenses on platform

Billing and Chargeback to Various Institutional Offices

• Ensure accurate and timely billing for services provided to different institutional offices.
• Monitor and reconcile billing records with usage data.

Address and resolve any billing discrepancies promptly.

Secretariat Work

Perform secretariat duties for DXO and DAIO meetings.

Working Experience

Minimum 1 to 2 years experience