The role primarily involves pre-sales, tenders or bid stages, requiring both broad and deep technological knowledge. You must be able to listen, articulate and conceptualize business solutions for customers. Demonstrated ability to engage in discussions with senior-level technology decision-makers related to agility, business value, and system architecture is essential for developing proposals.
The consultant should remain engaged or assist the Delivery/Operations Team post-sales to ensure successful implementation and customer experience. Familiarity with project management, full project life cycle, operations, and change management processes is helpful.
Job Responsibilities
Develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; planning full project life cycle.
To prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct, proof-of-concept to showcase its technical feasibility when necessary.
Propose technical solutions and oversee the selection of technologies and estimate resources required to develop the proposed solutions to meet customers requirements.
Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist.
Highlight the positive impact of the solutions and it how it can achieve customers business goals.
Manage customer relationship by communicating architecture standards and frameworks; answering questions; resolving concerns and issues.
Actively participate in the business development lifecycle. Identify opportunities, generate proposals, and support other sales efforts.
Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements.
Improve information usefulness by tracking emerging technologies, evaluating their applicability to business goals and operational requirements.
Assist Project Director in Data Centre migration/relocation activities.
Assist Project Director with Change /Service Request backlog.
Assist Project Director with Fingerprint Engine Upgrade.
Tech Refresh of current Report tool to alternative reporting tool.
Any other ad-hoc duties as needed or assigned.
Job Requirements
Degree in Computer Science or Engineering or equivalent work experience
At least 10 years relevant working experience in pre-sales support preferably in System Integrator industry.
Experience leading / facilitating large group meetings/information gathering sessions with senior-level executives.
Experience with n-tier application architectures.
Strong analytical and conceptual skills, with ability to function at both the detail and conceptual levels.
Experience with service-oriented architectures.
Independent and a keen learner to grasp new skills / product knowledge.
Excellent communication, presentation, and interpersonal skills.
