Product Engineer

JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

• Prepare the technical manuals and documents to be used by Operations Team and Partners
• Collaborate with R&D and other departments in expanding technical knowledge bases and references
• Conduct internal User Acceptance Test (UAT) for all new products, functions or features
• Conduct technical training to the Operations Team and Partners for new products, functions or features
• Provide an adequate training and assessment to the Operations Team and Partners to ensure quality of work
• Provide technical support to the Commercial Team and Partners for any Operations related topics
• Consolidate the feedback from Operations Team and Partners on the necessary product improvement to share with R&D Team
• Provide technical guidance to the Operations teams in performing respective tasks as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

• Bachelor's or Associate's degree in Mechanical/Electrical/Computer Engineering or other related fields
• Proven relevant work experience of at least 2 years
• Strong background in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Proficiency in mechanical/electrical hardware installation, setup and troubleshooting
• Proficiency in system/network installation, setup and troubleshooting
• Proficiency in AutoCAD, ElcoCAD and any other design and planning software
• Knowledgeable of LINUX (Ubuntu) System and software troubleshooting
• Strong knowledge of equipment, tools and components used in the industry
• Strong ability to read and interpret mechanical / electrical prints and other related technical documentation
• Exceptional documentation and communication skills
• Meticulous, organized and able to keep tight timelines with good communication skills
• Proficiency in using computers and basic applications such as MS Word, Excel and Powerpoint
• Ability to work independently and remain professional under pressure

ADDITIONAL REQUIREMENT

• Willing to travel locally in a short notice
• Comfortable to work overtime as needed
• Willing to be deployed overseas as needed