Manage product quality feedback from various sources locally and overseas Franchisees.
Ensures product quality across multiple brands and coordinates with internal and external parties to resolve any issues that affect product standards and customer satisfaction.
Collaborating with suppliers for the credit note request.
Coordinate with other departments to ensure that the supply chain is functioning smoothly.
Develop and maintain positive relationships with internal and external stakeholders.
Analyze data to evaluate supply chain efficiency.
Monitor and manage inventory levels for PLC express stores to ensure that the supply chain operates smoothly.
Identify areas of opportunity for process improvements and cost savings.
Develop and optimize supply chain strategies that reduce costs and improve business outcomes.
Any other ad-hoc duties and/or projects assigned by the management.
Job Requirements:
GCE O/A Level, Diploma in Supply Chain and Logistics or equivalent.
At least 2 years of Product Management experience, preferably in retail industry.
Strong commercial acumen and ability to understand what will appeal to customers.
Excellent communication and negotiation skills.
Result-oriented, organized, meticulous with problem solving skills.
High initiative, independent and ability to thrive in a fast-paced and dynamic environment.
Team player with employees at all levels.
A hands-on person that is proactive, driven and resourceful.
