Collaborate with editorial, design, technical and marketing teams to develop industry leading digital instructional programs for primary and secondary schools.
Communicate with global stakeholders and customers through calls, interviews, surveys and other methods to understand and represent the customer voice throughout the product development process.
Gather requirements, elaborate and document them as Agile stories, working with Agile teams to turn those requirements into features that support literacy content in digital products.
Develop and manage project schedules, tracking and reporting on milestones met by internal and external teams.
Gather and elaborate business requirements for new features and products.
Write user stories and acceptance criteria in Jira.
Collaborate with UX and design teams to develop user experience flows, interactive wire frames and visual designs.
Monitor defects perform ad hoc testing, content testing and user acceptance testing.
Manage updates to customer user guides support FAQs and other product documentation.
Support global sales teams and customer service with product knowledge, training and issue follow-up.
Participate in daily scrum, sprint planning and workshops.
Pre-requisites:
Bachelor in Technology, with an MBA preferred
Minimum 3 years relevant experience in digital product development
Experience working in a multinational environment
Excellent communication and people skills with a collaborative work style
Strong presentation, project management and planning skills
Committed and meticulous with an eye for detail
Self-starter with excellent initiative to constantly value-add
