Position Overview:
As a Program Manager, you will play a pivotal role in overseeing and managing both ongoing programs and new projects, from initiation to customer fulfillment. Collaborating with cross-functional teams and stakeholders, you will drive the successful completion of projects while exceeding customer requirements and expectations. Your strategic relationships, cross-functional coordination, and problem-solving abilities will be crucial in ensuring seamless program execution.
Responsibilities:
- Establish and nurture strategic relationships with customers to understand their needs and expectations.
- Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
- Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers scorecards, On Time Delivery targets, and inventory goals.
- Work closely with teams to address challenges and ensure timely project completion.
- Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
- Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
- Compile reports for management review to provide insights into program progress.
- Manage backlog and prioritize customer needs while identifying new business opportunities.
- Allocate resources effectively to ensure seamless operations and successful program execution.
- Analyze data and compile reports for management review, offering valuable insights and recommendations.
- Undertake any other related program or project management tasks assigned by supervisors.
Requirements:
- Minimum Degree in Engineering or related field.
- Possess 10 years of relevant experience in Program Management and Planning, preferably within Semiconductor-related industries.
- Demonstrate excellent stakeholder management, influencing, and problem-solving skills.
- Display the ability to perform effectively in a multitasking environment under pressure.
- Possess strong communication and presentation skills.
- Certified Project Management Professional (PMP) certification is a plus.
- Proficiency in basic reporting tools such as PowerPoint, Excel, and Macros.
- Knowledgeable in MRP, Oracle, and Agile systems.