Project Admin

Job Description:

We are seeking a Project Administrator to ensure the smooth operation of our project office and support the Project Manager in implementing PMO (Project Management Office) procedures. The ideal candidate will play a vital role in monitoring project performance, handling administrative tasks, and maintaining documentation. This position demands a high degree of discretion, confidentiality, and diplomacy.

Key Responsibilities:

Payment and Financial Support:

. Manage financial tracking and payment processing.

. Prepare monthly financial and progress tracking reports.

Delivery Operations:

. Validate operational data and compile monthly SLA and service performance reports.

. Escalate vulnerability alerts to the Operations & Security (O&S) team.

. Support the major incident management process as needed.

General Administrative Support:

. Schedule meetings and distribute accurate meeting minutes promptly.

. Coordinate security clearances and renewals.

. Maintain project documentation and support audit activities.

. Prepare regular operational and management reports.

. Assist with general administrative duties.

Ad-Hoc Project Support:

. Provide comprehensive support for events such as workshops, team-building activities, and customer satisfaction surveys.

Qualifications and Skills:

Technical Skills:

. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) experience with Outlook, Skype, and Teams is a plus.

. Strong written and verbal communication in English.

. Knowledge of financial tracking and SLA reporting tools is advantageous.

Soft Skills:

. Strong customer service orientation and attention to detail.

. Ability to prioritize tasks, meet deadlines, and manage competing demands.

. Confidence in engaging with senior stakeholders.

. Discretion and confidentiality in handling sensitive information.

. Collaborative mindset with the ability to work both independently and within a team.

. Commitment to continuous improvement and openness to feedback.