The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications
Key Responsibilities:
- Liaise with end users to produce/refine business specifications (Business Requirement Document)
- Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
- Define and produce testing plan and provide guidance in user acceptance testing (UAT)
- Manage and escalate risks and issues to management (Issues, Risks & Action Management)
Competencies:
- Business oriented with a clear focus on results and deliveries
- Strong business acumen keen to understand and quick to identify risks and opportunities.
- Be creative, innovative, pro-active, and convincing in terms of finding solutions
- Strong communication and presentation skills both verbal and written.
- Experiences in operations or IT project environment.
Requirements:
- Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
- Degree in Information System, Computer Science, or professional certificates in relevant fields
- At least 3 years of working experiences in related fields
- Prefer with insurance, TPA or healthcare background
