Role and Responsibilities
- Oversea the Program Management Office, PMO for NBS
- Champion annual work planning reviews with stakeholders, from budget to agreement with users
- Manage and operationalize demand management process with rigor in governance & compliance
- Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
- Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
- Establish and implement standards and guidelines on project management practices, costing etc couple with on-going operational efficiency improvement within PMO functions
- Provide training and guidance related to project management standards and project monitoring
- Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
- Support program/project audits
Requirements / Qualifications
- Programme management experience preferably in managing programmes in a large-sized organization operating in a highly complex environment.
- Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation hands on Tableau reporting will be advantageous
- Proficiency in Tableau Reporting will be advantageous
- Ability to think strategically understand, interpret and apply policies as it applies to IT enablement apply analytical and creative problem solving skills.
- Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
- Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
- Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
- Experience with documentation work products including manuals, SOPs, training aides and process documents
- Ability to manage multiple project activities at the one time and excellent prioritisation skills.
- Excellent professional written and verbal communication skills, plus effective interpersonal skills.
- An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
- Experience with project management methodology and knowledge of the system development life cycle (SDLC)
- Degree holder with 7 to 10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience
