Work Dynamics - Integrated Facilities Management
The Property Executive will be required to manage and monitor the repair and replacement work including managing the defects rectification throughout the Defects Liability Period (DLP).
- The role will be required to liaise with building owner, FMC and tenants across sites for the areas of responsibility, and act as the liaison with the contractors.
- A key part of the role will be to engage with tenants to ensure their needs are addressed during the work period especially where inconvenience is caused to their day to day operations.
- This role ensure highest standard in focus around safety, code-compliant, functional facilities/properties service delivery.
- The role is to attend all meetings and inspections and also responsible for providing periodic updates and status projections.
- The role is responsible for the preparation, collation and submission of related engineering, facilities, and project reports as per required frequency.
- Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers / service providers to the site.
Major Activities and Responsibilities:
- Client Service Project Management
- Attend project meetings; provide progressive updates to building owner, FMC and any relevant stakeholder.
- Submission of project progress & completion reports.
- Post DLP, to follow up closely and ensure defects rectifications are completed.
- Client Service Facilities Management
- Establish a Safety First culture across sites, and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours. Highlight any safety risk to the contractor and follow through on their adherence.
- Provide support to building owner and greater team as required to ensure delivery and achieve of high client service standards.
- Timely escalation to Manager in the event of any escalations which have impact on performance and other deliverables
- Serve as the liaison for all facilities services.
- Ensure all safety, environmental, and client standards are strictly adhered to within managed facilities.
- Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities.
- Ensure strict compliance with client policies and procedures, government regulations & JLL internal SOP pertaining to EHS, procurement, financial policies, etc.
- Key point of contact for tenant engagement, to work on communication materials, liaise and work with tenants to ensure their needs and challenges as a result of the work are addressed
Education & Qualification
- Property Executive - Diploma holder in Building or Facilities Discipline from a recognised tertiary establishment, with a minimum of 3 years relevant working experience (with M&E and/ or civil / building background is preferred) OR ITE / NTC facility management or technical discipline with minimum 5 years experience.
- Experiences and technical knowledge in facilities management and project management.
- Knowledge in statutory requirement
- Pleasant personality, strong customer service, interpersonal skills and problem solving ability.
- Strong technical and project management knowledge
- Good understanding of facilities operations
- Computer skills in Microsoft Office, MS project, PowerPoint, Excel
- Independent, self-motivated, flexible, responsible and willing to work under pressure
