Public Area Attendant

Job Summary

To provide a consistent housekeeping service to restaurants, public areas and circulatory areas that meets the hotel's standards for cleanliness and presentation.

Job Responsibilities

. Clean and maintain areas of responsibility according to set standards and procedures.

. Conduct frequent checks and clean all public areas, and replenishing amenities as required.

. Ensure guests requests are promptly and courteously met.

. Report any damage or malfunction in hotel areas to Team Leader.

. Maintain equipment and tools, ensuring a proper state of cleanliness and repair.

. Maintain a daily productivity report.

. Attend daily briefings with Team Leader and take on daily assigned tasks.

. Report lost and found articles to the housekeeping office immediately.

. Handle guest complaints and report them to Team Leader immediately.

. Report unusual behaviour/activities and defects in floors/public areas to Team Leader.

. Comply with hotel's health, safety and hygiene policy.

. Adhere to personal grooming and hygiene standards.

. Attend meetings and training sessions as required.

. Performs any other duties as may be assigned from time to time by Management.

. Receive training in functions and operations of related departments/sections to facilitate subsequent transferability between departments/sections and to provide greater promotional opportunities.