Job Responsibilities
- Collaborate with stakeholders to gather and analyze business and system requirements, and translate these into detailed test plans, ensuring all functionality aligns with business needs and project goals.
- Test case development and execution: Develop and document clear and well-targeted test cases to be used based on business requirements, current system functionality and functional specification/narratives.
- Define complete level of test scenarios and variations in data to adequately perform end-to-end testing.
- Process improvement - Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes by incorporating best practices for efficiency and effectiveness.
- Thoroughly test multiple functionalities and document the results by capturing end-to-end testing steps during execution.
- Submit defects and issues to development for correction, and retests once errors have been corrected by following the established procedures.
- Tracks defects and causal analysis for closure.
- Collaborate with the development team and business users throughout the entire project.
- UAT support and coordination: Support user acceptance testing by gathering feedback and coordinating with the end users.
- Support test manager to oversee respective testing activities.
Job Qualifications
- Diploma or bachelor's degree, or equivalent.
- At least 2-3 years in software quality assurance, preferably in a banking domain.
- Minimum 1 year of experience in a business analyst role or demonstrated ability to perform BA functions.
- Experience working in an Agile/Scrum environment.
- Certification in quality assurance (e.g., ISTQB, CSTE) or business analysis certification (e.g., CBAP, CCBA) is a plus.
- Proficiency in Microsoft Office applications, especially MS Excel.
- Experience in using JIRA tool, SQL, and API.
- Advanced knowledge of testing methodologies.
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