Quality Assurance Manager

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

. Establishment, Maintenance and Continuous Improvement of Company's Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

. Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

. Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

. Perform all essential audits and inspecting internally and/or by third party or client as and when required.

. Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

. Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

. Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

. Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

. Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

. Budget allocation and control of costs for QMS related projects resource management training third party audit and Certification costs and professional subscription costs.

. Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

. Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

. Manages operational, technical, health, safety and environmental audits in line with the audit calendar

. Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

. Contributes to statistical analyses on which to base recommendations for improvement

. Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

. Any ad-hoc duties or projects as assigned.

Skills

. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

. Gains the confidence and trust of others through honesty, integrity, and authenticity

. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

. Anticipates and balances the needs of multiple stakeholders

. Uses compelling arguments to gain the support and commitment of others

. Interprets and applies key financial indicators to make better business decisions.

. Plans and prioritises work to meet commitments aligned with goals.

. Operates effectively, even when things are not certain, or the way forward is not clear

. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

. Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

. Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

. Certified ISO9001:2015 internal/lead auditor qualification.

. Successful completion of the CAAS M10/L11/L12 Examination.

. Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

. Preferably have experience in liaising with OEM for capability expansion.

. Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

. Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries

. Experience in practical administration, maintenance and development of Quality Management Systems.

. Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

. Good leadership and proven managerial skills to be able to lead and motivate the team.

. Meticulous, resourceful, team player and possess strong organization skills.

. Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

. Effective oral and written communication and interpersonal skills.

. The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.