About Us
We are an innovative fintech firm dedicated to delivering cutting-edge financial solutions and exceptional client service. As the first point of contact for clients and visitors, the Receptionist & Administrative Assistant will play a vital role in creating a welcoming and professional experience while supporting key administrative tasks to ensure smooth daily operations.
Job Overview
This role encompasses front desk management and administrative support. We're looking for someone who is friendly, organized, and proactive, capable of managing both client-facing responsibilities and essential administrative tasks in a fast-paced fintech environment.
Key Responsibilities
- Front Desk Management: Warmly greet clients and visitors, handle check-ins, and notify relevant staff of arrivals.
- Phone and Email Handling: Answer calls, direct inquiries to appropriate team members, and manage general client communications.
- Meeting Coordination: Schedule and prepare meeting rooms, keep rooms tidy and stocked, and assist with catering arrangements as needed.
- Mail and Courier Services: Handle incoming and outgoing mail and courier deliveries, ensuring timely distribution.
- Administrative Support: Provide administrative assistance, including support company rental apartments.
- Inventory Management: Track office supplies, manage orders, and ensure necessary items are available.
- Expense Tracking: Support office expense reporting and basic tracking for operational purchases.
- Calendar Assistance: Provide calendar support for executives, managing appointments and scheduling.
Qualifications and Skills
- Education: High school diploma or equivalent; additional qualifications in office administration are a plus.
- Experience: Prior experience as a Receptionist, Front Office Assistant, or in a similar role; experience in fintech or finance is a strong advantage.
- Communication: Excellent verbal and written communication skills in English; additional languages are beneficial.
- Technical Skills: Proficiency in MS Office (Word, Excel, Outlook); experience with CRM or office management software is advantageous.
- Interpersonal Skills: Friendly, professional, and able to collaborate with diverse teams; must maintain a polished and professional appearance.
- Organizational Skills: Strong time management, multitasking abilities, and attention to detail
What We Offer
- Competitive salary and benefits
- A dynamic and supportive team environment in the fintech sector
- Opportunities for professional growth and career development
