Receptionist/Customer Service Advisor (BEAUTY & WELLNESS INDUSTRY)

Job Description

. Greet and welcome customers in a professional and friendly manner

. Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner

. Manage POS system

. Call regular customers for appointments

. Schedule appointments and maintain the appointment calendar

. Maintain accurate records of customer interactions and transactions

. Assist with customer complaints and provide appropriate solutions

. Update daily sales report

. Ensure that all cashiering functions are carried out in accordance with Spa accounting procedures.

. Any ad-hoc duties as assigned by direct superior

Job Requirements

. Candidates with experience in the Beauty & Wellness industry are preferred

. Pleasing and service oriented

. Ability to communicate in Mandarin to handle of inquiries, and feedback from Mandarin speaking customers

. Tele-marketing experienced will be an added advantage

Other Details

. Basic + High Commission + Incentive

. Competitive salary and benefits package

. Work location: Bedok