JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Receptionist
Key Responsibilities:
I. Operational Responsibilities:
Handle incoming calls, redirecting them appropriately, and taking accurate messages when necessary.
Manage and maintain an organized inventory of office and pantry supplies, placing orders when necessary.
Uphold and enforce security protocols, including visitor registration and access control procedures.
Generate reports and perform data entry tasks accurately and efficiently.
Offer administrative support to the CEO's office, including drafting correspondence, arranging appointments, and managing calendars.
II. Hospitality and Guest Service Responsibilities:
Provide exceptional executive and cordial guest service experiences.
Respond promptly to meet and exceed guests needs.
Anticipate and action the needs or concerns of guests and VIPs to exceed client expectations.
Act as the primary point of contact for employees and their guests, addressing inquiries, issues, troubleshooting, and feedback related to workplace services, aiming to positively impact their care and comfort.
Strive to continually improve service performance and enhance the overall guest experience.
Warmly welcome guests upon arrival and register them according to guidelines.
Coordinate and execute special events, meetings, and conferences hosted by the CEO's office.
Collaborate with other departments to ensure smooth operations and seamless guest experiences.
Stay updated with current industry trends and developments related to guest services and reception activities.
III. Qualifications and Additional Requirements:
Able to multi-task and work under pressure in a fast-paced environment.
Preferably possess 5-8 years of experience in the hotel or airline industry, focusing on C-suite guest services.
Able to work independently while adhering to established standards and procedures.
Always maintain a professional and polished appearance, following the dress code policy.
Possess exceptional communication and interpersonal skills.
Exhibit strong organizational and time management skills.
Proficiency in MS Office suite and other related software.
Handle confidential information with utmost discretion.
Friendly and positive attitude towards guests and team members.
Familiarity with property safety, first aid, fire, and emergency procedures.
Participate in training and workshops to enhance relevant skills and knowledge.
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
