Receptionist 接待员

Job Duties

- Perform general receptionist and administrative duties

- Perform data entry using Customer Relationship Management (CRM)

- Ensure proper documentation and filing system

- Excellent telephone etiquette

- Book and conform appointments via phone calls, and/or SMS

- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required

- Attend to customer's enquiries

- Manage customer's appointment bookings

- To deliver all customer service with excellence

- Guiding and training new staff members to promote internal growth

Job Requirements

- Experience in retail or telemarketing experience will be an added value.

- Able to commit to working retail hours on weekdays (10.45am-9pm) and
weekends/public holidays (9.45am-6pm)

- Cheerful & out-going characteristic

- Customer-oriented.

- Have basic PC skills

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 执行一般接待行责

- 使客户关系管(CRM) 软件执行数入

- 确文件档系统

- 优秀礼仪

- 通过/或短信订确认客户约定

- 回，将转接到相部门并在需时记下消

- 客户查询

- 管客户约

- 供越客户务

- 指导培训新工，促进内部长

工作

- 有零或验将是一个值

- 能够接在零时间上，日（上 1045分至晚上 9 ）末公共期（上
9 45分至下 6 ）

- 性开朗外

- 以客户为导

- 具备基本技能

- 必须能够与说英语语客户沟通

工利

- 底薪高佣

- 供膳食交通津贴

- 年度绩效奖

- 医疗利

- 工人险

- 长期务奖

- 类型利

- 业展个人展机会

- 优越工作环境